Shipping policy

Shipping Policy – Aurizaa

At Aurizaa, we are committed to delivering your jewellery safely, securely, and on time. Please read our shipping policy carefully to understand how and when your order will reach you.

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📦 Shipping Coverage

We currently offer Pan-India shipping across all serviceable PIN codes in India through trusted logistics partners such as Ekart and other reputed courier services.

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⏳ Order Processing Time
• Orders are processed within 1–2 business days after confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Once dispatched, you will receive a tracking link via SMS or email.

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🚚 Delivery Timeline
• Metro Cities: 3–5 business days
• Non-Metro / Remote Areas: 5–8 business days

Delivery timelines may vary due to:
• Courier service delays
• Weather conditions
• Regional restrictions or high-volume periods

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💰 Shipping Charges
• Shipping charges (if applicable) will be clearly mentioned at checkout.
• Cash on Delivery (COD) is available on eligible PIN codes.
• Any additional COD charges (if applicable) will be shown before payment confirmation.

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📍 Address & Delivery Attempts
• Please ensure your shipping address and contact details are accurate.
• Our courier partners will attempt delivery 2–3 times.
• If delivery fails due to incorrect address or unavailability, the order may be returned to origin.

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🔐 Secure Packaging

All Aurizaa jewellery is:
• Carefully quality-checked
• Packed in tamper-proof, secure packaging
• Shipped to ensure product safety and hygiene

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❗ Delays & Exceptions

Aurizaa is not responsible for delays caused by:
• Natural calamities
• Government regulations
• Courier partner operational issues
• Incorrect customer details

However, we will always assist you in tracking and resolving delivery concerns.

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📞 Need Help?

For any shipping-related queries, feel free to contact us:

📧 Email: hello@aurizaa.com
📱 WhatsApp / Phone: +91-7678490051
🕒 Support Hours: Mon–Sat, 10 AM – 6 PM

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✨ Thank you for choosing Aurizaa — Wear The Glow.